Frequently Asked Questions

Wait Time? If an item is available for preorder it will be listed under the description of the product in bold writing. These items take between 2-5 weeks from purchase to delivery. 


What is Preorder? Preorder means the item is not currently available for immediate postage. If an item is preorder only it is clearly stated under the description of each item. Preorder items may be between 2 - 5 weeks until delivery takes place. 


What if I change my mind? We understand that sometimes you may change your mind. If you wish to cancel your order, you will be issued with a store credit or exchange. On the rare occasion we may offer a refund, but a ( $10.50 ) cancellation fee will apply. This covers website/sales fee's, Paypal/Credit Merchant fee's and reselling fee's which are non refundable to us.


What if I want to return an item? If you would like to return an item it must be in its original unused condition and you will be responsible for covering return postage costs. 


How long until my order is posted? We aim to have your order (excluding preorders) posted within 48hrs of placing your order.